Privacy Policy

Introduction

At Lightwell (“we,” “our,” or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photography platform and services.

Information We Collect

Personal Information

• Account information (name, email address, username)
• Profile information and preferences
• Payment information (processed securely through third-party providers)
• Communication data when you contact us

Content and Files

• Photos and images you upload to our platform
• Gallery information and metadata
• Custom branding and design settings

Usage Information

• Log data and analytics information
• Device information and browser details
• IP addresses and location data
• Cookies and similar tracking technologies

How We Use Your Information

• Provide and maintain our photography platform services
• Process transactions and manage your account
• Deliver galleries to your clients and contacts
• Improve our services and develop new features
• Send important updates and communications
• Provide customer support and respond to inquiries
• Ensure platform security and prevent fraud
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Gallery Sharing: With intended recipients of your galleries as directed by you

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure cloud infrastructure and backup systems

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Cookie Control: Manage cookie preferences through your browser

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: